At BBVA Private Banking, we guarantee our customers' data protection.
The website BBVA SA (hereinafter, BBVA Switzerland), located at, does not automatically recognize any data pertaining to the identity of its website visitors. In Remote Banking services, in order to guarantee security and confidentiality in transactions, users must first identify themselves and authenticate their identity in the system when asked to enter their passwords. When users request information about services or products or want to submit claims or incidents by sending forms housed on the BBVA Switzerland website, these personal data must be entered and are essential for later responding to your request.
All these data are handled with absolute confidentiality, and are not accessible by third parties for aims other than those which have been requested.

Secure connection

For this reason, BBVA Switzerland has maximum security measures to guarantee the confidentiality of communications between the Bank and its customers. Transactional services operate on a secure server using TLS protocol (Transport Layer Security), which is always activated when you log on to the service using an internet connection. The secure server establishes a connection that broadcasts the information encrypted through 256-bit algorithms, which ensure that it is only intelligible for the customer's computer and the Bank's server. When using the TSL protocol, you are therefore guaranteed:
  • That customers are sending their details to the BBVA Switzerland server center, and not to any other party that may try to simulate being the bank.
  • That all data is encrypted between the client and the BBVA Switzerland server center, thus preventing their possible reading or manipulation by third parties.


You can check the security of your communications:

  • Through the server address (URL), as a secure server address starts with https, although it usually begins with http.
  • By means of an indication on your browser, whereby one or other of the bottom corners of the screen displays a whole key (as opposed to a broken key for a non-secure server) or a closed padlock (instead of an open one for a non-secure server).


In order for these measures to be effective, the web browser used by the customer must be one of these below:

  • Chrome: version launched in the last 6 months.
  • Firefox: version launched in the last 6 months.
  • Microsoft Edge: version launched in the last 6 months.
  • Safari: version launched in the last 6 months.


If you want to report a vulnerability you have found in BBVA, please click here.