Private Banking - FAQs
01. My Account
To open an account at BBVA, please click here or contact us by telephone on number +41 44 2659 503.
To open an account you need a minimum amount of CHF 100’000, EUR 100’000, or USD 100’000.
You can do the whole process from home. We use video identification and digital signature systems that will allow you to securely sign all the required documentation within a few minutes.
For more information, you can click here or contact us by telephone on number +41 44 2659 503.
We use video identification and digital signature systems that will allow you to securely sign all the required documentation within a few minutes.
For more information, you can click here or contact us by telephone on number +41 44 2659 503.
We use video identification and digital signature systems that will allow you to securely sign all the required documentation within a few minutes.
For more information, you can click here or contact us by telephone on number +41 44 2659 503.
02. Global Position and Documentation
In your E-banking or Mobile app, you can find all the information you need about your positions, bookings, performance, and more.
You just have to access the Portfolios section, select your account and that’s it!
In your E-banking or Mobile app, you can find all the information you need about your positions, bookings, performance, and more.
You just have to access the Portfolios section, select your account and that’s it!
If you need to change personal information such as:
- Telephone number
- Address
- Country of residence
Please contact your relationship manager who will tell you how to proceed in these cases.
The system automatically generates your annual tax report and uploads it to your documents section in the e-banking.
These documents are automatically generated after every transaction and upload to your documents section in the e-banking.
03. Payments & Transfers
If you need to make a payment for an amount less than 25,000 CHF. Click on the Payment section in your E-banking or Mobile app and in three simple steps you can confirm the payment.
If you need to make a payment for an amount greater than 25,000 CHF, please contact your Relationship Manager.
To get information on our costs and fees, please contact your relationship manager.
There is no limit for the number of transfers that you can make. However, you need to consider that the maximum amount you can transfer through the e-banking is CHF 25’000 per transaction and CHF 50’000 per month and your account can never be left with a value of less than 100.000 CHF. In case you need to make bigger payments, please contact your relationship manager.
You need to consider that the maximum amount you can transfer through the e-banking is CHF 25’000 per transaction and CHF 50’000 per month.
If you need the SWIFT Document, please contact your relationship manager.
04. Trading
You will be able to choose execution, advisory and discretionary portfolios. For more information click here or call +41 44 2659 503 or contact your relationship manager.
Placing a trade with BBVA Switzerland is very easy, you just need to follow these steps:
- Login to the E-banking or Mobile App, and select the Trading section
- Select the type of trade you want to place (Buy or Sell)
- Find the instrument you want to trade by entering the ISIN or security name in the search box
- Once you have selected the instrument, select the current account you want to use, the quantity you want to trade, the execution type, and the limit/trigger price (this does not apply if you are placing the order “At Market”)
- Review the details of your order, and submit it
- Once you have submitted the order, you can check the status in the Trading Overview.
- You can trade Equities, Mutual Funds and ETFs through our digital platforms.
- For the rest, please contact your relationship manager.
At market, limited, stop-loss, stop-limit.
Up to 90 days.
05. Crypto Assets
If you need to open a new wallet, please contact your relationship manager.
At the moment this option is not available.
At the moment, you can buy and sell Bitcoin, and we will soon be adding more cryptocurrencies.
If you are already a client, please contact your relationship manager. Otherwise, you can either click here or contact us by telephone on number +41 44 2659 503.
If you are interested, please contact your relationship manager.
06. Lending
For more information, please contact your relationship manager.
Credit line/Loan/Bank guarantee
Lombard/depending on the amount and type of assets held in your account.
For more information, if you are already a client, please contact your relationship manager. Otherwise, you can either click here or contact us by telephone on number +41 44 2659 503.
For more information, please contact your relationship manager.
The base rate we use is Libor. You can find more information about this rate here.
07. Digital Platforms
All you need is an e-banking contract, a username and password, and the BBVA CH Access Key.
Access to your E-banking account is very simple
- Go to bbva.ch and Select the option Online banking
- Complete the information requested with the data sent by your relationship manager when opening the account.
Access to your Mobile App is very simple.
- Download the app from your Google Play or Apple Store
- Complete the information requested with the data sent by your relationship manager when opening the account.
You can download it from either Google Play or the Apple Store