BBVA Switzerland released the 2018 annual report
Communications
2018 has been a positive year for BBVA Switzerland since we were able to attract new customers and forge ahead with our digital transformation strategy.
We continue to make progress in our digital transformation strategy, registering a record year in terms of digital metrics and customers using our digital banking offering, which now stands at 87%. During the second half of 2018, we recorded our first digital sales thanks to a new digital development that enables our investment advisors to provide investment advice through digital channels.
We believe our strategy to transform the front of our business by making all products and services available is headed in the right direction and we are keen to continue investing in this. Our innovation and development teams are working on new features that will deliver a spectacular customer experience with excellent products and services.
For further information, please check the full report.
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